It was the eve of Carnival, specifically Friday, February 13th—yes, Friday the 13th—when I received a message from a client questioning my opinion on how to conduct an ongoing business relationship, particularly regarding a highly relevant decision-making process. I step back in time. Ten months earlier, a partner consultant had referred my name to this same client—whom I will identify as Company A —who needed to rebuild a strategic supply relationship. The client had been in

Colleague Glenn Meier (1) , in our recent attendance at the Global Collaborative Law Council Annual Conference last August in Lincoln,...